Terms and Conditions

1. Introduction

Welcome to Custom Stone Works! These Terms and Conditions govern your use of our website and services. By accessing or using Custom Stone Works, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Services Offered

Custom Stone Works specializes in fabricating, supplying, and importing natural stone products. Our services include but are not limited to:

✔ Fabrication of countertops, tiles, and custom stone pieces

✔ Sourcing and importing natural stone products

✔ Expert advice on stone selection and application

✔ Professional installation services

3. Product Information

While we strive to provide accurate descriptions and images of our products, variations in natural stone may occur. Colors, patterns, and textures may differ from what is displayed on our website or in promotional materials. Customers are encouraged to request samples or visit our showroom to view products in person before making a purchase.

4. Ordering and Payment

Orders placed through Custom Stone Works' website or showroom are subject to acceptance and availability. Payment must be received in full before products are delivered or services are rendered. We accept payment through secure payment gateways and methods as indicated on our website.

5. Delivery and Installation

Delivery and installation timelines may vary depending on product availability, customization requirements, and scheduling. Custom Stone Works will make reasonable efforts to fulfill orders and complete installations in a timely manner. Customers are responsible for ensuring access to the installation site and providing necessary accommodations.

6. Warranty and Returns

Custom Stone Works stands behind the quality of our products and services. We offer warranties on certain products and installations, as outlined in our warranty policy. If you are unsatisfied with your purchase, please refer to our returns policy for information on returns and exchanges.

7. Limitation of Liability

In no event shall Custom Stone Works or its affiliates be liable for any indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of our website, products, or services.

8. Changes to Terms and Conditions

Custom Stone Works reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of Custom Stone Works after any such changes constitutes your acceptance of the new Terms and Conditions.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law provisions.

10. Contact Information

If you have any questions about these Terms and Conditions or Custom Stone Works' products and services, please contact us at:

Custom Stone Works
32910 Plymouth Rd, Livonia, MI 48150
Phone: (734) 427-8158
https://cswstone.com/

Last updated: January 1, 2025